There’s a moment every new or rising leader faces: you step into a room, look around, and realize you’re leading people who have lived more life than you, worked longer than you, or know the technical side of the job better than you.
And something inside whispers, “Are you sure you belong here?”
I know that whisper well.
Throughout my years as a CEO, I’ve often found myself leading people who were older, more experienced, or more technically knowledgeable than I was. When I stepped into banking, that reality became especially clear. There were people in the organization who had been in banking longer than I’d been alive. People with legacy careers. People with reputations. People who had helped build the place I now had the responsibility to lead. And here I was — the foster kid, the social worker, the nonprofit executive stepping into a world that wasn’t carved out for me.
But here’s the lesson that steadied me:
Leadership isn’t about who knows the most; leadership is about who sees the furthest.
Let me say that again.
People follow vision, not résumé.
They follow direction, not tenure.
They follow trust, not technical mastery.
The doubt you feel is normal but it’s not necessary. Let me walk you through what I learned.
Your job isn’t to pretend you know everything; your job is to create an environment where the right knowledge rises to the surface.
When I asked sincere questions instead of performing confidence something surprising happened: the room relaxed.
People leaned in.
They realized I wasn’t competing with them; I was empowering them.
Leaders who ask good questions unlock expertise that’s been sitting unused.
Leaders who pretend to know everything isolate themselves.
Curiosity is how you learn the landscape, how you build trust, and how you show people that their experience matters.
This one came fast.
Maturity isn’t measured in years; it’s measured in how you show up.
Show up steady.
Show up consistent.
Show up clear.
Do this, and even the most seasoned professionals will follow your lead not because they have to, but because they want to.
I didn’t bring decades of banking experience.
What I brought were decades of understanding systems, human behavior, culture, community dynamics, and complexity.
I saw patterns differently.
I interpreted risk differently.
I connected dots they didn’t always see.
And that difference became catalytic.